Jackie Klacik
Jackie Klacik, Vice President of Operations. As a multifamily industry leader with over 30 years in the industry, Jackie has changed the Multifamily industry nationally through leadership, volunteering and membership. Having held executive positions for National Companies, she is well versed in new construction lease-up, historical rehabs, due diligence, and acquisitions. Jackie has twenty-five years of affordable experience with multiple layered programs that include but are not limited to LIHTC, HUD, CDBG, HTF, Coordinated Entry, Bonds and Public Housing. Jackie holds several designations in the multifamily and affordable housing industry and is a member of IREM, NAA, NAHMA, and CHAM.
“Leading with a Klacik approach and passion to provide quality housing.”
Linda Pope
Linda Pope, Chief Financial Officer, Yardi Administrator & Accounting Support. Linda is the administrator & support coordinator of our property management software, Yardi, used at Premier. Linda also trains and supports the property accounting &, accounts payable staff. Her background includes over 15 years of experience in Property Management, holding positions including Director of Accounting, Assistant Controller, Software Administrator, and Accounts Payable Manager. Linda also has 20 years of accounting experience in the areas of physical therapy manufacturing & physical therapy treatment. In addition, she has worked a number of years in the non-profit industry involving physical therapy, shelter management & with varies clubs & associations. Linda holds a Bachelor of Business Administration from the University of WI Oshkosh, with an emphasis in Accounting. She has also held certifications as a CPA, and in Production & Inventory Management.
Reba Will
Reba Will, Director of Compliance at Premier Management & Development. Reba brings over 10 years of experience in Affordable Housing Compliance with a diverse background of programs and positions within property management. As the Director of Compliance, Reba oversees the Compliance Department to ensure property compliance with all programs and ensure ongoing rules and restrictions are being met. Her past work as a compliance consultant with an emphasis on training provides new opportunities for Premier staff to learn complex topics related to compliance and property management. Reba holds the Assisted Housing Management (AHM) and Housing Credit Certified Professional (HCCP) certifications. Reba is pursuing her Bachelor of Business Management degree at Metropolitan State University
Courtney Douglas
Courtney Douglas, Director of Training & Corporate Development. Courtney oversees the design, implementation, and ongoing management of a comprehensive training program that covers all facets of property management and staff development. With over 15 years in the industry, she brings a wealth of knowledge to this position. Courtney possesses hands-on expertise in site management, compliance, accounting & Yardi support and holds the Assisted Housing Manager (AHM) and Certified Occupancy Specialist Advanced (COSA) designations. Courtney holds a Bachelor of Science degree in Hospitality & Tourism from the University of Wisconsin Stout.
Sarah Macke
Sarah Macke, Consulting Director of Information Technology. With over 25 years in the industry, Sarah leverages her extensive expertise to drive innovation, optimize operations, and deliver tailored client solutions. Throughout her career, Sarah has demonstrated a strong commitment to understanding client needs and providing solutions that enhance efficiency and productivity. Known for her logical approach and exceptional customer service skills, Sarah has spent the last 14 years making significant contributions at Premier. She holds a Bachelor of Arts degree from the University of St. Thomas.
Beyond her professional achievements, Sarah enjoys traveling with her husband and three sons, and spending time at home with their two Golden Retrievers.
Tom Stevens
Tom Stevens, Director of Maintenance. With over 20 years of experience, Tom has successfully led teams to complete projects and maintain assets to the highest standards. Former maintenance supervisor at Nath Companies, Madison Equities, and Okalee Senior Living. Specializing in property transition, preventative maintenance, and excelling in passing REAC/HUD inspections. Background in Senior living, Market Rate, and Affordable Housing. Committed to delivering significant cost savings and equipped to handle any maintenance challenge with expertise in plumbing. Let’s ensure your properties are in top-notch condition!
Lori Rumpza
Lori Rumpza, Controller at Premier Management & Development. Lori is a seasoned professional with over 30 years of experience in property management and real estate development accounting. Currently serving as a Controller, she oversees financial operations, budgeting, and reporting, ensuring adherence to regulatory requirements and strategic financial planning. Lori’s expertise lies in optimizing financial performance and driving efficiency in the real estate sector through her comprehensive understanding of accounting principles and industry nuances.
Shannon Mullen
Shannon Mullen, HR Supervisor at Premier Management & Development. Shannon, an experienced HR professional with 15 years of diverse Human Resources experience, holds a Bachelor’s degree in Political Science from Augsburg College. She excels in cultivating a positive workplace culture, implementing HR policies, managing recruitment, and offering employee relations assistance. Shannon’s strengths include enhancing organizational efficiency through strategic HR programs and prioritizing employee welfare in the work environment.
Jane Wallace
Jane Wallace, Assistant Director of Compliance at Premier Management & Development. With a decade of affordable housing experience, Jane thrives in the challenge of puzzling all the pieces together for the numerous certification programs Premier monitors. She specializes in Section 8 and Tax credit programs and currently holds the Assisted Housing Manager (AHM) and Tax Credit Compliance Specialist (TCCS) certifications . Prior to joining the property management industry, Jane was a High School English teacher for 3 years. Using her teaching experience, Jane currently leads the compliance training program for all staff at Premier. Jane holds a Bachelor of Arts degree in English from the University of Minnesota Morris.
Min Song
Min Soo Song, Assistant Director of Facilities at Premier Management and Development. Min brings to the team over five years of Property Management experience in affordable housing. Min started his career with Premier as a Maintenance Technician, gaining valuable insight into the maintenance needs of the properties. Currently in his role as Assistant Director of Facilities, Min supervises and coordinates multi-department and multi-vendor projects for the properties to ensure smooth and high-quality operations. Min also plays a vital role in the staffing of the maintenance team throughout the portfolio of properties. Prior to joining the property management industy, Min worked in the retail and service industries. Using his past experiences, Min excels in service management and vendor relations.
Shay Brown
Shay Brown, TCS, Operations Administrator at Premier Management and Development. Shay is an experienced property management professional with over eight years in property management, including three years specializing in Low-Income Housing Tax Credit (LIHTC) properties. She holds the Tax Credit Specialist (TCS) designation from the National Center for Housing Management.
Shay began her career in property management as a part-time property manager in 2016, quickly advancing to senior property manager within six months. Throughout her career, she has held various roles, including property manager, senior property manager, lead roving property manager, and regional property manager. Her extensive expertise encompasses both market-rate and LIHTC housing.
In addition to her operational roles, Shay actively contributes to the industry as a member of the Management Committee for the Minnesota Multi-Housing Association. She has significant lease-up experience and is passionate about advocating for affordable housing solutions. Shay believes that removing barriers to housing is essential and finds great fulfillment in helping families secure safe and stable homes.