Front Desk Assistant (Weekends Only) – Twin Cities, MN

Essential Functions

• Answers and directs incoming phone calls, visitors and residents and takes phone messages.
• Receives and assists with resident complaints and reports to the Property Manager.
• Takes down maintenance work order requests.
• Attends to building janitorial needs as directed or in response to an emergency.
• Maintains the visitor sign-in logbook and updates the Property Manager of visitor issues.
• Completes logbook entries documenting activities that occurred in the building.
• Conducts regular rounds of the building to ensure the building is safe and secure.
• Monitors the security cameras to identify any areas of concern.
• Provides access to the building as appropriate for emergency personnel, service deliveries, etc.
• Maintains confidentiality of all correspondence or documents.
• Follows all policies and procedures to maintain a safe and secure environment.
• Complies with all fair housing laws.
• Demonstrates regular and consistent attendance as outlined by company policies and procedures.
• Performs all other duties as assigned by the Property Manager.

Minimum Requirements

• High school diploma or equivalent.
• Two years of experience working with a front-desk/property monitoring environment or equivalent.
• Knowledge in MS Office Suite (Word, Excel) applications.

Education and Experience

• Bachelor’s degree or equivalent four years experience in property management, business or real estate.
• Knowledge of government subsidy programs.
• Working knowledge of Microsoft, Outlook and Excel.
• Experience in leasing and staff supervision.

Physical Requirements

• Ability to sit and stand for extended periods of time.
• Ability to lift up to 25 pounds unassisted.
• Ability to enter data into a computer.
• Ability to reach above and below shoulders.
• Ability to bend at the waist, kneel and stoop.
• Ability to walk and climb steps, indoors and outdoors in daylight and evening hours.