Front Desk Assistant – Twin Cities, MN

Administrative
Minnesota, Twin Cities
Posted 2 weeks ago

The primary responsibility is to greet visitors, answer phones, keep the building secure, and provide administrative support to the Property Manager and other site staff.

Essential Functions

  • Answers and directs incoming phone calls, visitors and residents and takes phone messages.
  • Receives and assists with resident complaints and reports to the Property Manager.
  • Takes down maintenance work order requests.
  • Attends to building janitorial needs as directed or in response to an emergency.
  • Maintains the visitor sign-in logbook and updates the Property Manager of visitor issues.
  • Completes logbook entries documenting activities that occurred in the building.
  • Conducts regular rounds of the building to ensure the building is safe and secure.
  • Monitors the security cameras to identify any areas of concern.
  • Provides access to the building as appropriate for emergency personnel, service deliveries, etc.
  • Maintains confidentiality of all correspondence or documents.
  • Follows all policies and procedures to maintain a safe and secure environment.
  • Complies with all fair housing laws.
  • Demonstrates regular and consistent attendance as outlined by company policies and procedures.
  • Performs all other duties as assigned by the Property Manager.

Minimum Requirements

  • High school diploma or equivalent.
  • Two years of experience working with a front-desk/property monitoring environment or equivalent.
  • Knowledge in MS Office Suite (Word, Excel) applications.

Education and Experience

  • Bachelor’s degree or equivalent four years experience in property management, business or real estate.
  • Knowledge of government subsidy programs.
  • Working knowledge of Microsoft, Outlook and Excel.
  • Experience in leasing and staff supervision.

Physical Requirements

  • Ability to sit and stand for extended periods of time.
  • Ability to lift up to 25 pounds unassisted.
  • Ability to enter data into a computer.
  • Ability to reach above and below shoulders.
  • Ability to bend at the waist, kneel and stoop.
  • Ability to walk and climb steps, indoors and outdoors in daylight and evening hours.

Job Features

Job CategoryFull Time, Part Time

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