Front Desk Assistant (Every Sat & Sun) – Rochester, MN

Administrative
Minnesota, Rochester
Posted 3 weeks ago

Premier Housing Management is currently seeking multiple weekend Front Desk assistants to work at our property in Rochester, MN. The hours are every Saturday and Sunday from 4 AM to midnight, and midnight to 8:00 AM. The primary responsibility of the Front Desk Assistant is to greet visitors, answer phones, keep the building secure, and provide administrative support to the Property Manager and other site staff.

**Must be comfortable working in a Supportive Housing environment**

Essential Functions

  • Monitors the security cameras to identify any areas of concern.
  • Conducts regular rounds of the building to ensure the building is safe and secure.
  • Provides access to the building as appropriate for emergency personnel, service deliveries, etc.
  • Completes logbook entries documenting activities that occurred in the building.
  • Maintains the visitor sign-in logbook and updates the Property Manager of visitor issues.
  • Answers and directs incoming phone calls, visitors and residents and takes phone messages.
  • Receives and assists with resident complaints and reports to the Property Manager.
  • Takes down maintenance work order requests.
  • Attends to building janitorial needs as directed or in response to an emergency.
  • Maintains confidentiality of all correspondence or documents.
  • Follows all policies and procedures to maintain a safe and secure environment.
  • Complies with all fair housing laws.
  • Demonstrates regular and consistent attendance as outlined by company policies and procedures.
  • Performs all other duties as assigned by the Property Manager.

Minimum Requirements

  • Excellent verbal, written and interpersonal skills.
  • Ability to answer a multi-line phone system.
  • Ability to respond to high-stress situations in a calm, professional manner.
  • Detail-oriented; able to manage multiple projects and/or tasks.
  • Demonstrated ability to maintain an accurate filing and record-keeping system.
  • Knowledge and ability to work with diverse, economic, racial and cultural populations.
  • Knowledge of safety and security processes and procedures.

Education and Experience

  • Two years of security experience or equivalent.
  • Two years of experience working with a front-desk/property monitoring environment or equivalent.
  • High school diploma or equivalent.

Job Features

Job CategoryPart Time

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